PRIVACY POLICY

Collection of Information:

Information You Provide to Us

At MA Nutrition, we prioritize the protection of your personal information. We collect information directly from you when you engage with our services, such as when you create or update your account, request services, reach out to customer support, or communicate with us in any way. This information may encompass your name, email, phone number, postal address, profile picture, payment details, items requested (for delivery services), delivery notes, and any other information you willingly provide.

Information We Collect Through Your Use

When you utilize our Services, we gather information about you across various categories:

Contact Information: With your permission, our website may access and store names and contact details from your device's address book. This enables smoother social interactions through our platform. We may use this information to verify network connections and enable direct communication by tapping on contact numbers.
Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested, the date and time of service provision, charges incurred, placed orders, and other relevant transactional details. Additionally, if someone utilizes your promo code, we may associate your name with that individual. We may access this information for data caching purposes to enhance app performance.
Usage and Preference Information: We gather data on how you and other users interact with our Services, including expressed preferences and selected settings. In some instances, this is facilitated through cookies and similar technologies, which create and maintain unique identifiers.
Device Information: Information regarding your mobile device, such as hardware model, operating system, preferred language, unique device identifier, and mobile network information, may be collected to enhance performance and retrieve running applications. We may also access information to facilitate functions like directly calling phone numbers and reading phone status.
Call and SMS Data: Our app/website facilitates communication between users and customer support. In this capacity, we receive call data and SMS messages, including timestamps, parties' phone numbers, and message contents, aiding in issue resolution and verification processes.
Log Information: When interacting with our Services, we collect server logs containing information like device IP addresses, access timestamps, viewed features/pages, app crashes, and system activities. This information may be utilized for various purposes, including network checks, data retrieval, and performance optimization.

Use of Information

At MA Nutrition, we employ the information collected about you to:

Provide, maintain, and enhance our Services, including facilitating payments, delivering products and services, offering customer support, and implementing safety features.
Conduct internal operations, such as fraud prevention, software troubleshooting, data analysis, and usage monitoring.
Send relevant communications, including product updates, promotional offers, and event notifications, as well as to process contest entries.
Personalize and refine our Services to better suit your needs, including feature recommendations and advertising.

Sharing of Information

We may share the information collected about you in the following ways:

With third parties to fulfill services requested through partnerships or promotional offerings.
With the general public if you contribute content to public forums within our Services.
With third parties, upon your consent, for integration with other apps or websites.
With MA Nutrition subsidiaries and affiliated entities for service provision, data processing, or logistical purposes.
With vendors, consultants, and service providers assisting in our operations.
In response to legal requests or to protect the rights, property, or safety of MA Nutrition or others.
In the event of a merger, sale, or restructuring of our business.
In aggregated or anonymized form for analytical or research purposes.

Social Sharing Features

Our Services may integrate with social sharing features, allowing you to share actions taken on our platform with other apps, sites, or media. Please refer to the respective privacy policies for more information on how these services handle your data.

Analytics and Advertising Services Provided by Others

We may allow third parties to provide audience measurement, analytics, and advertising services on our behalf. These entities may use cookies and similar technologies to track your device across various online platforms for advertising purposes.

Your Choices

Account Information: You can update your account details at any time through our online or in-app platforms.
Access Rights: You have the right to request access, correction, or deletion of your personal data in accordance with applicable law.
Location and Contact Information: We may request permission to collect precise location and contact information from your device, subject to your mobile operating system's permissions.
Promotional Communications: You can opt out of receiving promotional messages while still receiving essential service-related communications.
Settings: You can manage your data collection preferences by adjusting the settings on your mobile device, understanding that certain features may be limited as a result.

Changes to the Policy

We reserve the right to modify this privacy policy periodically. Significant changes will be communicated through the Services or via email. Your continued use of our Services after such changes constitutes your consent to the updated policy.

We encourage you to review this policy regularly for the latest information on our privacy practices.

Thank you for entrusting MA Nutrition with your personal information. We are committed to safeguarding your privacy and providing a secure and enjoyable experience.